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Getting care & drugs in disasters or emergencies

Note

Recent hurricanes and the wildfires in California caused major devastation, have disrupted mail delivery, and affected enrollment operations. Some people weren’t able to make their Part A or Part B enrollment requests during their Initial Enrollment Period (IEP) or Special Enrollment Period (SEP).

Medicare is providing “equitable relief” to people who couldn’t submit these requests timely:

  • Part A enrollment (if they weren’t automatically enrolled)
  • Part B enrollment
  • Part B refusal requests

Effective September 1, 2017, “equitable relief” will be considered on a case-by-case basis if you, at the start of the disaster, were in your IEP or SEP, and you live in an area declared as an emergency or major disaster by the Federal Emergency Management Agency (FEMA). This “equitable relief” period ends May 31, 2018.

To request “equitable relief,” you can:

  • Call Social Security at 1-800-772-1213 (TTY: 1-800-325-0778).
  • Visit socialsecurity.gov to find a local Social Security office.

Do you live in a disaster or emergency area?

Seeing your doctor in a disaster or emergency

Getting your prescriptions in a disaster or emergency

Paying your premium in a disaster or emergency

Getting dialysis in a disaster or emergency

Getting cancer treatments in a disaster or emergency

Replacing a lost card in a disaster or emergency

Replacing lost or damaged equipment or supplies in a disaster or emergency